ImprovED Emergency Departments at Hampshire Hospitals

Work is underway to make changes that improve the experience for patients visiting the emergency departments at Hampshire Hospitals NHS Foundation Trust

Thursday 29 November 2018

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ImprovED

Trish LeFlufy, clinical services manager for child health, and Dr Nick Ward, consultant paediatrician, look over the plans for the new paediatric assessment unit at Basingstoke and North Hampshire Hospital


Building work is under way at both Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital, in Winchester, with space being created for additional rapid assessment and treatment areas. These new areas will ensure that all patients coming into the emergency departments are cared for in the right environment for their needs sooner, as well as providing a more modern working environment.

Paediatric assessment units are also being created at Basingstoke and Winchester hospitals, ensuring that young patients who come into the emergency departments have the best possible experience.

These changes have been made possible thanks to Hampshire Hospitals securing £4million in capital funding from the Department of Health and Social Care to help ease winter pressures. The funding comes with an agreement that work will be completed by Christmas Eve.

Alex Whitfield, chief executive of Hampshire Hospitals NHS Foundation Trust, which runs Andover War Memorial Hospital, Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital, in Winchester, said: “We are incredibly excited about the improvements that are taking place to make sure we can provide the best possible care to our patients in our emergency departments.

“Changing the layouts of emergency departments will help us provide a better environment and better care, making sure that patients remain at the heart of everything we do.

“All of our staff and patients have been very understanding as there has been some inevitable disruption while these works take place. I want to say a huge thank you to everyone whilst this important work continues. We apologise for any inconvenience caused to our patients whilst the renovations take place.”

Image2 ImprovEDThe improvements to the emergency department are not only about the buildings. The Trust is recruiting more senior nurses and healthcare support workers to care for patients and has also appointed Claire Horsfield in a new role as head of unscheduled care. Claire will oversee the emergency departments, acute assessment units and ambulatory care units in Basingstoke and Winchester, as well as the minor injuries unit at Andover hospital.

Claire said: “This is a really exciting time to join Hampshire Hospitals. I am looking forward to working with the incredible staff within the Trust to care for our patients and continue to improve the way we work following the changes to our departments.”

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