Complaints, concerns and thanks

We want to know what you think about the services that we provide at Hampshire Hospitals NHS Foundation Trust.

How are we doing?

Were you happy with your care and treatment?

Would you recommend us to your friends and family?

Your views on the services you receive help us to improve and raise standards across the Foundation Trust.

We welcome feedback on all services we provide:

  • At our hospitals in Andover, Basingstoke and Winchester
  • By our staff working in the community or at your home
  • At Alton Community Hospital or the Chase Hospital, Bordon (outpatients)


You do not have to give your name although it will help us if you do. Commenting on services will not adversely affect your care and treatment in any way.

Let us have your feedback by:

  • Emailing customercare@hhft.nhs.uk
  • Telephone our customer care team on 01256 486766
  • Talking to any member of staff
  • Posting your feedback to: The Customer Care Office, Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, Hampshire, RG24 9NA
  • Participating in patient feedback surveys


You can also leave feedback on the NHS choices website: NHS Choices


If you wish to make a complaint, click here for further information

 

 

 

 

 


updated 24 November 2015

Your views are important to us

If you, a family member or friend has recently visited our hospital, why not share your experiences on the NHS Choices website?

NHS Choices

Wow Awards

Wow Awards

Safeguarding concerns

Safeguarding adults

Claire.Goodridge@hhft.nhs.uk

07787 005373


Safeguarding children

Named doctor Philippa.haywood@hhft.nhs.uk

07887 552912

Named Nurse Helen.hudson@hhft.nhs.uk

01256 314950

W3C AAA