Customer Care Team

The Foundation Trust has a dedicated customer care team


The team are situated at both Basingstoke and Winchester and are here to

  • listen to your comments on local health services
  • take action to address your concerns
  • support you in dealing with issues about NHS care
  • provide advice and information about local health services
  • refer you to an external organisation where appropriate


The team can be contacted by:

  • Telephone on 01256 486766
  • E-mail customercare@hhft.nhs.uk
  • In person at Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital
  • Writing to us at Customer Care Office, Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, RG24 9NA
  • Asking a member of staff to contact us on your behalf


In addition, the chief executive of Hampshire Hospitals NHS Foundation Trust can be contacted at:

Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, Hampshire, RG24 9NA

Tel: 01256 473202

Customer Care Team

Basingstoke and North Hampshire Hospital, Aldermaston Road, Basingstoke, Hampshire, RG24 9NA

customercare@hhft.nhs.uk


01256 486766

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