Emergency Department

Matrons

Operational Service Managers

Consultants

Personal Assistants

Emma Loveday	Helen Roach
Perri Woods

Your NHS is providing a new and more convenient way for you to access urgent care in North and Mid Hampshire.

If you need medical help and it is not a life-threatening emergency, contact NHS 111 First - they can book you a time slot at one of our two emergency departments in Basingstoke and Winchester, if you need one.

Your advisor can also direct you to a more appropriate NHS service depending on your needs, such as: 

• A GP practice
• A local pharmacy
• Minor Injuries Clinic, Andover War Memorial Hospital

Contacting NHS 111 First will help us to maintain social distancing and ensure that you receive the right care in the right place, in a more timely way. 

If you or someone you know is experiencing a medical emergency, you can still attend the Emergency Department or call 999. 

Keep the Emergency Departments free for emergencies

Our emergency departments are open remains open but it is for serious and life threatening conditions. If you or someone you know is experiencing a medical emergency you/they can still attend our ED or alternatively please dial 999.

Medical emergencies can include:

• loss of consciousness
• an acute confused state
• fits that aren't stopping
• chest pain
• breathing difficulties
• severe bleeding that can't be stopped
• severe allergic reactions
• severe burns or scalds
• Call 999 immediately if you or someone else is having a heart attack or stroke. Every second counts with these conditions.

If you have a minor illness, contact your GP or seek advice at your local pharmacy. If you are not sure, contact NHS 111.

How to get here:

Basingstoke and North Hampshire Hospital

All travel information for this site can be found here.

Royal Hampshire County Hospital 

All travel information for this site can be found here.

What to expect?

When you come to the emergency department you will met by one of our nurses who will make a brief assessment of your complaint and you will be asked to book in.

If you attend with a minor condition, your waiting is expected to be longer as patients are seen in order of clinical priority.

Where to eat?

Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital each have a resturant, Costa Coffee and various vending machines that can be found in different locations across the sites. Opening times and more details can be found here.

Chaplaincy

Our chaplaincy team are avaliable to support patients, families and visitors - contact details and location can be found here. 

NHS website

Health A-Z (medical conditions, symptoms and treatments)

Medicines A-Z 

Addiction support

Alcohol advice

Mental health

NHS services

Social care and support

Career Development

Our 2 sites are training sites for the emergency department (ED), Basingstoke is for advanced clinical practice (ACP), ACCS & HSTs. Winchester is for ACPs.

We run a 4-year local training program that helps ED middle grades to apply for CESR certificate to be ED consultants. - click here for more information

We support the Medical Training Initiative (MTI) program of the Royal College of EM (RCEM). - click here for more information

Educators

We have 12 RCEM Examiners in our consultant team.  

We have over 20 life support instructors in our team.

We have 5 Clinical Educators for doctors & 2 for nurses in our E.Ds.

Awards

RCEM learning environment of the year 2019

HHFT team of the year award 2022 and 2021

Wessex Training site of the year 2022 and 2021

Training

We have 5 regular speakers in national & international conferences in our team.

We run regular teaching for consultants, registrars, SHOs & nurses, with an open access to all team members to attend any teaching session they like. We also run regular MDT simulations

We run 6 different local EM courses regularly 

We have a very dynamic team with multiple different special interests & sub-specialities, like Pre-hospital EM, Paediatric EM, Emergency Cardiology, Critical Care Medicine, Imaging/USS in ED, Medical Education, Medical leadership & Management, Quality Improvement & research in ED.

Educational events: 

 HHFT ED team was the first in Wessex to organise & run the "WREMTA training" online for all Wessex EM trainees, in 2020.  

ED Team had organised an internal educational training day for the ED registrars called "Let's get it right first time" with speakers from HHFT, University hospitals Dorset, USA & Egypt, July 2022.

Social events & fund raising activities:

ED team organised a walk between the trust 3 sites for fund raising to buy resuscitation room equipment 

The ED team organises regular social gathering outside the hospital to improve the wellbeing of the team.

Other awards:

On 30 November 2022, Wessex Emergency Medicine Innovation & Excellence Awards regional meeting was held. HHFT ED had a significant nomination presence in ALL categories & the HHFT awards winners this year are:

• Junior Doctor of the Year: Dr. Thanaa Elfasakhany (2nd year in a row!)(pictured right)
• Middle Grade Doctor of the Year: Dr. Muhammed Abdul Haleem
• Best 'Oral Presentation of a QIP': Dr. Philippa Wilson
• Educational Environment of the Year: Hampshire Hospital Emergency Department (2nd year in a row!)(pictured below)