Accessibility statement for Hampshire Hospitals NHS Foundation Trust

This accessibility statement applies to

This website is run by Hampshire Hospitals NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible: 

  • The text will not reflow in a single colomn when you change the size of the browser window
  • You cannot modify the line height or spacing of text
  • most PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficul to navigate using just a keyboard
  • you cannot skip to the main content when using a screen readers

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

If you cannot view the maps located on the individual ‘contact us’ page, please call the 
relevant phone numbers on these pages for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us

Technical information about this website’s accessibility

Hampshire Hospitals NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We know that the majority of our PDF documents are not accessible. Our PDF documents are non-compliant with WCAG 2.4.2 Page titled (PDF),WCAG 3.1.1 Language of Page (PDF), WCAG 1.3.1 Info and Relationships: Tables (PDF)WCAG 1.1.1 Non-text content (PDF). 

1.2.2 Captions (prerecorded) – Captions are provided for all prerecorded audio content in synchronised media, except when the media is a media alternative for text and is clearly labeled as such. 

1.2.3 Audio Description or Media Alternative (prerecorded) - An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such.

1.2.4 Captions (Live) - Captions are provided for all live audio content in synchronized 

1.2.5 Captions (Live) Audio description (prerecorded) - Audio description is provided for all prerecorded video content in synchronized media.

1.3.1 Info and relationships - Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.

1.4.4 Resize text - Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality. 

2.1.1 Keyboard - All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints. 

2.4.4 Link purpose (In context) - The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context except where the purpose of the link would be ambiguous to users in general. 

Disproportionate burden

4.1.1 Parsing. Cannot remove obsolete table attributes (cellpadding, cellspacing, border and frameboarder) due to a lack of a content filter.

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, 
because some form controls are missing a ‘label’ tag.
Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a 
disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal April 2024

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are working to either fix these or replace them with accessible HTML pages.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Live video

We do not plan to add captions to live video streams because live video is exempt from 
meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 07 August 2023. It was last reviewed on 07 August 2023.

This website was last tested on 12 July 2023. The test was carried out by Government Digital Services.