Patient Safety Incident Response Framework

From 1 October 2023, Hampshire Hopsitals has implemented the new national Patient Safety Incident Response Framework (PSIRF).

This replaces the current serious incident response framework with a focus on learning and improvement, involving those affected and a compassionate response.

View the Patient Safety Incident Response Plan here.

View the Patient Safety Incident Response Policy here.

Learning from deaths

Our Foundation Trust is committed to ensuring that there are robust processes in place for identifying, reporting, investigating and learning from deaths.

The Foundation Trust follows national guidance is this area and the process is outline in the Trust Learning from Death Policy.

The Learning from Deaths Policy is available here.


For more information about the Trust processes for Learning from Deaths contact:

Telephone: 01256 313025



If you have a query about a death you can contact our Patient and Relative Support Team:


  • Basingstoke and North Hampshire Hospital Bereavement Office: 01256 314777
  • Royal Hampshire County Hospital, Winchester / Andover War Memorial Hospital Bereavement Office: 01962 824648