Below you will find each of the roles you can do and their descriptions, alongside minimum age requirements, training and location. Our friendly volunteers team are available to chat to should you have any questions or want to find out some more information - please find their contact details below.
Our Acute Assessment Unit can be a busy area, where patients are transferred to while they are assessed; before either being discharged or moved to a ward, once a bed is available. As a volunteer, you would be an extra pair of hands to help us provide the best care possible for our patients by ensuring patients have had something to eat and drink, informing relatives of any change of ward of their loved one and providing information leaflets and feedback forms as required.
Volunteers must be aged 18 and above for this role.
This role is available at Basingstoke Hospital.
The role of an Admin volunteer is to assist teams with administration tasks - providing additional support to the team during busy periods. Your role may include photocopying documents, stock taking and restocking supplies where required, organising workspaces, keeping surfaces clear and tidy, filing, taking letters to the post room; to name a few.
The minimum age requirement for this role is 17 years and hours will depend on department.
This is a role available at all hospital sites.
Our rainbow unit and Nick Jonas ward are our administers outpatient chemotherapy and supportive therapy. Volunteers provide support to the staff, patients, and relatives on the unit. The role will involve meeting and greeting/signposting patients to reception/clinics, visiting/befriending patients, providing refreshments and collecting or delivering items to other departments.
To do this role, you must be aged 21 years and above and must not be going through cancer treatment, have had treatment in the last two years or have been bereaved in the last two years.
This role is available at Basingstoke Hospital and Winchester Hospital.
The role of a Chaplaincy support volunteer is to provide spiritual care for patients, families, carers, and staff as part of the Trust community. Where appropriate this support may also involve assisting with religious/faith needs. As a Chaplaincy volunteer you will be available to listen to and talk with patients, provide appropriate spiritual and pastoral support to patients and their relatives and support staff as appropriate. You will be supported by our Chaplaincy team and will be required to attend an interview with them, initially, before being accepted for the role.
This is a role available at all hospital sites.
As a charity volunteer, you would be part of a group of individuals helping out at fundraising events and activities with our NHS charity, Hampshire Hospitals Charity. Tasks might include attending a stand at a local fair, supporting fundraisers at local marathons and helping at workshops. Opportunities that arise would be sent out via email where you can opt-in or opt-out each time.
As a volunteer, you would help to raise funds and the profile of the charity within your local community.
Each year, the charity raises funds to help support our patients, staff and volunteers at HHFT. The work you do would help the charity to continue to fund equipment, refurbishments, staffing, welfare initiatives and so much more.
This role is available on an ad-hoc basis, with no minimum weekly hours required. Should you wish to give regular hours, there is the opportunity to volunteer with our charity team to assist with admin tasks.
Support the Sustainability team to deliver the actions set out in the Trust’s Green Plan. The Green Plan aims to deliver a programme of projects that will reduce the environmental impact of Trust activity, moving towards a culture of Sustainable Healthcare that protects people and planet. The aim is to deliver high-quality care whilst simultaneously reducing workplace contributions to climate change.
This role is available at Basingstoke and Winchester.
Our Palliative care team provide a volunteer Befriending service, which involves volunteers visiting patients in the community, who have a life limiting or chronic illness and are lonely or isolated. As a Community Befriending volunteer, you will be matched with a patient, who you will visit on a regular basis, for up to 2 hours a week. You will be there to provide companionship and company. You will be supervised and supported by our Palliative Care Volunteer manager.
This role is available in Andover, Winchester, Basingstoke and the Alton areas.
Within Hampshire Hospitals, we have an amazing Dementia Team, who help support dementia patients on our wards. As a dementia volunteer, you will be assigned to a ward and provide our patients with some much-needed support during the long days in hospital to prevent boredom and isolation leading to increased anxiety. You need to have a caring and patient manner and will be supported by our Dementia team. As a dementia volunteer, we are happy for you to come in for a couple of hours, either in the morning or afternoon.
Available at all hospital sites.
The primary role of the Emergency Department (ED) Support Volunteer would be to form part of the dedicated team of volunteers offering support to staff and non-medical assistance to patients accessing our emergency services. ED can be extremely busy, and you may witness situations that you have not encountered before. The ED staff will ensure that you are shielded from critical areas as much as possible.
Volunteers must be aged 21 and above for this role.
This role is available at Basingstoke hospital.
Our emergency departments can be very busy places and for our frail patients, quite an overwhelming environment, especially if they are there alone. As an ED frailty support volunteer, you will be guided by our Frailty team, who will make you aware of any patients in the ED department who would benefit from someone sitting with them; making sure they have had a drink and something to eat, especially if they are there for many hours on their own.
Volunteers must be aged 21 and above for this role.
This role is available at Basingstoke and Winchester hospital.
The Health Information Point (HiP) is a confidential information service for patients, relatives, carers, and staff of Hampshire Hospitals. The service is free to anyone who has a query about hospital services, diseases, tests, treatments, support groups, healthy lifestyles and so on.
It is managed by the Health Information Manager, assisted by a team of specially trained volunteers. The service is based within the front entrance of the hospital and has been open to the public since December 2009. The HiP is open Monday to Friday between 10am to 4pm.
As a HiP volunteer you should have good basic computer skills and be confident using the internet. Above all, we are looking for friendly, outgoing people over the age of 18, who enjoy helping others.
This role is available at Basingstoke Hospital
As a reception volunteer, you will be in position to welcome people into the department, signposting to various areas, answering the telephone and taking messages and some general admin tasks.
The shifts for this role are usually 2 or 3 hours in a morning, afternoon or evening, week days or weekends.
Volunteers must be aged 18 and above when volunteering in our hospices.
This is a role that is currently available at Andover hospital and our Winchester and Andover hospices.
Our hospital radios are managed by separate charities. If you are interested in volunteering with the hospital radio teams, you can find more information on their webpages
Basingstoke - https://www.hrbasingstoke.co.uk/
Winchester - https://winchester.radio/
Our mealtime assistant volunteers are a great asset to our wards. They volunteer over a mealtime and help to distribute meal trays, encourage patients to eat, assist patients who need more help and then work with the staff to clear up. Mealtime assistant volunteers also have time to sit and chat with any patients who would love a bit of company. Our shifts are centred around a mealtime – breakfast 8am – 10am, lunchtime 12pm – 2pm and dinnertime 5pm – 7pm.
You will be given mealtime training and offered Dementia training as an extra, too.
Available at all hospital sites including Winchester Hospice.
Our Meet and Greet volunteers provide a warm and friendly greeting to our visitors to our hospitals. In a large hospital it is easy to become lost, and our Meet and Greet volunteers will help people find where they need to go. This is an active role and volunteers must be physically mobile and able to move around the hospital site.
You do not need any specific skills except a friendly manner – though a good sense of direction always helps!
Available at all hospital sites.
As a Patient Research Ambassador (PRA) you can help the NHS become more research active through any one or more of the following examples:
This role is available on an ad-hoc basis, with no minimum weekly hours required.
Volunteers must be aged 18 years and above for this role.
This role is available at Winchester Hospital.
As a reception volunteer, you will be in position to welcome people into the department, signpost to various areas, answer the telephone and take messages as well as some general admin tasks.
The shifts for this role are usually two or three hours in a morning, afternoon or evening, weekdays or weekends.
Volunteers must be aged 18 and above when volunteering in our hospices.
This is a role that is currently available at Andover and Basingstoke hospital as well as at Winchester Hospice and Countess of Brecknock Hospice in Andover.
A sleep well volunteer will provide practical and social support to patients preparing for nighttime on the ward. This will include offering patients hot drinks to assist with relaxing for sleep, offering ear plugs and eye masks, dimming lights and assisting with personal tv screens. The volunteer may be asked to support more that one ward. The shift pattern for this role is 6:30pm – 8:30pm, any day of the week.
This role is available at Basingstoke Hospital and Winchester Hospital.
You will be working with our Supplies team, helping to support the collation of hospital supplies and then distributing these around the hospital. This is an active role and is only suitable for people who are physically mobile and able to move around the hospital. The shift pattern for this role is 9am till 12pm, weekdays only, or 1pm – 3pm on a Monday or Tuesday.
This is a role available at Winchester hospital.
The role of a ward activity Volunteer is to assist staff with rehabilitation activities for patients. You may be involved with many activities such as playing games/boardgames, reading, word activities, scanning activities and puzzles with patients.
This is a role that tends to require volunteers to come in for 2 or 3 hours, mid morning or afternoon.
This is a role that is available at Winchester hospital.
The reception desk on a ward is often the first point of contact for anyone who phones or visits, and this volunteer role is therefore crucial to the smooth and safe running of the ward. It requires someone who can juggle tasks, think on their feet and above all ensure that each enquiry is dealt with in a friendly, welcoming, and professional manner. Your role may involve allowing entry and welcoming visitors, answering the telephone, taking down messages and passing these on the appropriate people and providing support to families or carers. Tact, discretion and confidentiality are imperative as is the ability to follow strict rules and protocol.
Volunteers must be aged 18 and above for this role.
This is a role that is available at Winchester hospital.
To contact our volunteers team, please call the relevant number below or email to volunteers@hhft.nhs.uk
