A recent national survey has found that patients have trust in the staff providing care at Hampshire Hospitals NHS Foundation Trust (HHFT).
More than 500 patients who were treated at Hampshire Hospitals and stayed for at least one night in November 2025 responded as part of a national inpatient survey, carried out annually by the Care Quality Commission (CQC) across 131 NHS trusts in England.
In the survey, which sought feedback from patients covering a range of themes about the patient journey and their experiences, patients gave a score of 9.1 out of 10 when asked whether they had confidence and trust in the doctors and nurses treating them. Hampshire Hospitals also scored 9.2 out of 10 on questions related to patients feeling they were treated with kindness, compassion, respect and dignity. 
Additionally, the Trust scored 9.3 out of 10 when patients were asked whether they felt they were treated with respect and dignity while in hospital, with 8.8 out of 10 the score given in response to whether patients felt they were given enough information on their condition or treatment.
The survey also found Hampshire Hospitals performed better than most NHS trusts in five questions relating to personalised care. These included whether patients were given enough privacy when being examined or treated, and whether staff took account of individual language, cultural, religious and accessibility needs during their care and treatment.
Julie Dawes, chief nurse at Hampshire Hospitals, said: “The results of the national inpatient survey always provide valuable insight into the experiences of our patients, and we are grateful to everyone who took the time to share their feedback.
“Our staff work really hard to provide the best care for our patients every day, so it is particularly encouraging to see that patients have confidence and trust in those treating them, as well as recognition of the kindness, compassion and respect shown by our teams.
“We know there are always opportunities to improve and learn from the experiences shared with us, and we have action plans in place to address the areas with most room for growth. We remain fully committed to listening to feedback and ensuring we continue to prioritise what matters most to our patients.”
The full inpatient survey results can be found at nhssurveys.org. For further information about the 2025 adult inpatients survey, including the national summary of results, please visit cqc.org.uk.
