We know that for recovery – both physically and emotionally – there’s no place like home. Being in a familiar environment, surrounded by loved ones, and returning to normal routines can make a real difference to a patient’s wellbeing and speed of recovery.

Every day, some patients who are medically ready to leave hospital experience delays for small, practical reasons, such as waiting to be collected, not having keys, or needing help getting home. While these may seem minor, they can mean spending unnecessary extra time in hospital.

By helping us resolve these small barriers quickly, you’re not only supporting your loved one to recover in the place that’s best for them, you’re also helping make sure hospital beds are available for those who need urgent care.

When your friend, relative or loved one is ready to be discharged, our teams will do everything they can to support getting them home quickly. If you’re able to collect them promptly, bring house keys, or help with arrangements at home, it can make a big difference.

If you can, please be ready to help get your loved one home as soon as they’re discharged. Together, we can support faster recovery and ensure our hospitals are there for everyone who needs them.


After a week in the hospital receiving treatment for pneumonia, Victor Hindson was finally back where he belongs - home. Watch the video to see how much it meant for Victor to return home.