Opening hours
Appointments: 8:15am – 6:00pm Monday to Friday
Walk-in service: 8:15am – 4:00pm Monday to Friday (inc. bank holidays)
The clinic offers a walk-in service, however patients are strongly advised to call 111 to arrange an appointment, as appointments take priority over walk-ins. This will reduce the likelihood of long wait periods.
We do not see illnesses and ailments - please contact 111 or your GP.
The unit is nurse-led and no doctors are on site. After an initial assessment, you may be redirected to a different service suitable for your care.
Treatment at the clinic includes:
- Treating minor head injuries
- Facial and eye injuries
- Foreign body removal
- Fractures
- Bites
- Minor burns
- Wound assessment and closure
- An X-ray facility on site (if required) Monday to Friday from 9pm to 4:30pm, excluding bank holidays.
Members of the public who access NHS 111 may also be directed to their local pharmacist or GP. Urgent and emergency cases will continue to be directed to the emergency department in either Basingstoke or Winchester.
Outside of clinic opening times, you can continue to access care and advice via NHS 111 online and – in an emergency – by calling 999.
5th metacarpal fracture (hand)
5th metatarsal fracture (foot)
AC (acromioclavicular) joint injury
Alternative healthcare providers
Assess your own fitness to drive after an injury
Back injury exercise programme
Elbow injury exercise programme
Fractured clavicle (collarbone) in adults
Going home after having sedation (adult)
Going home after having sedation (adult) [LARGE PRINT]
Head injury discharge advice for people over 12 years
How to apply your eye drops or ointment
How to use frames and supports
Knee injury exercise programme
Looking after your plaster cast at home
Minor ankle fracture discharge advice
Neck injury exercise programme
Neighbour strapping (injured fingers and toes)
Quadriceps injury exercise programme
Reducing your risk of developing a blood clot in a lower leg splint or cast
Shoulder injury exercise programme
Sports concussion - return to play guidelines
Suspected scaphoid fracture (broken wrist)
Urinary tract stones: information for patients discharged home from ED (emergency department)
5th metacarpal fracture (hand)
Alternative healthcare providers
Assess your own fitness to drive after an injury
Back injury exercise programme
Elbow injury exercise programme
Going home after having sedation
Head injury discharge advice for people over 12 years
How to apply your eye drops or ointment
How to use frames and supports
Knee injury exercise programme
Looking after your plaster cast at home
Minor ankle fracture discharge advice
Neck injury exercise programme
Neighbour strapping (injured fingers and toes)
Reducing your risk of developing a blood clot in a lower leg splint or cast
Quadriceps injury exercise programme
Shoulder injury exercise programme
Sports concussion - return to play guidelines
Urinary tract stones: information for patients discharged home from ED (emergency department)