Opening hours

Appointments: 8:15am 6:00pm Monday to Friday

Walk-in service: 8:15am – 4:00pm Monday to Friday (inc. bank holidays)


The clinic offers a walk-in service, however patients are strongly advised to call 111 to arrange an appointment, as appointments take priority over walk-ins. This will reduce the likelihood of long wait periods.

We do not see illnesses and ailments - please contact 111 or your GP.

The unit is nurse-led and no doctors are on site. After an initial assessment, you may be redirected to a different service suitable for your care. 

Treatment at the clinic includes:

  • Treating minor head injuries
  • Facial and eye injuries
  • Foreign body removal
  • Fractures
  • Bites
  • Minor burns
  • Wound assessment and closure
  • An X-ray facility on site (if required) Monday to Friday from 9pm to 4:30pm, excluding bank holidays. 

Members of the public who access NHS 111 may also be directed to their local pharmacist or GP. Urgent and emergency cases will continue to be directed to the emergency department in either Basingstoke or Winchester. 

Outside of clinic opening times, you can continue to access care and advice via NHS 111 online and – in an emergency – by calling 999.

 

5th metacarpal fracture (hand)

5th metatarsal fracture (foot)

Abdominal pain in adults

AC (acromioclavicular) joint injury

Acute back pain

Alternative healthcare providers

Animal and human bites

Ankle injury

Application of an arm sling

Assess your own fitness to drive after an injury

Back injury exercise programme

Big toe fracture

Bleeding in early pregnancy

Cellulitis in adults

Chest injury

Corneal abrasion

Dislocated shoulder

Elbow injury exercise programme

Emergency dental service

First fit 

Fractured clavicle (collarbone) in adults

Going home after having sedation (adult)

Going home after having sedation (adult) [LARGE PRINT]

Gout

Hamstring injury

Head injury discharge advice for people over 12 years

Hip injury exercise programme

How to apply a high arm sling

How to apply your eye drops or ointment

How to use frames and supports

Knee injury exercise programme

Looking after your plaster cast at home

Mallet finger

Minor ankle fracture discharge advice

Neck injury exercise programme

Neighbour strapping (injured fingers and toes)

Nosebleeds (epistaxis)

Pain relief advice for adults

Pre-tibial lacerations

Quadriceps injury exercise programme

Radial head fracture

Reducing your risk of developing a blood clot in a lower leg splint or cast

Sciatica exercise programme

Sepsis in adults

Sexual health services

Shoulder injury exercise programme

Soft tissue injury

Sports concussion - return to play guidelines

Suspected broken nose

Suspected scaphoid fracture (broken wrist)

Tick bites and Lyme disease

Trauma triage clinic

Urinary tract stones: information for patients discharged home from ED (emergency department)

Using a collar and cuff sling

Using crutches

Wound closure

Wrist and hand injury exercise programme

5th metacarpal fracture (hand)

Abdominal pain

Acute back pain

Alternative healthcare providers

Animal and human bites

Ankle injury

Application of an arm sling

Assess your own fitness to drive after an injury

Back injury exercise programme

Bleeding in early pregnancy

Cellulitis in adults

Chest injury

Conjunctivitis

Corneal abrasion 

Dislocated shoulder

Elbow injury exercise programme

Emergency dental service

First fit

Fractured clavicle

Going home after having sedation

Gout

Hamstring injury

Head injury discharge advice for people over 12 years

Hip injury

How to apply a high arm sling

How to apply your eye drops or ointment

How to use frames and supports

How to use walking sticks

Knee injury exercise programme

Looking after your plaster cast at home

Mallet finger

Minor ankle fracture discharge advice

Neck injury exercise programme

Neighbour strapping (injured fingers and toes)

Nosebleeds (epistaxis)

Pain relief advice for adults

Pre-tibial lacerations

Radial head fracture

Reducing your risk of developing a blood clot in a lower leg splint or cast

Quadriceps injury exercise programme

Sciatica exercise programme

Sepsis in adults

Sexual health services

Shoulder injury exercise programme

Soft tissue injury

Sports concussion - return to play guidelines

Suspected broken nose

Suspected scaphoid fracture

Tick bites and Lyme disease

Trauma triage clinic

Urinary tract stones: information for patients discharged home from ED (emergency department)

Using a collar and cuff sling

Using crutches

Wound closure

Wrist and hand exercise programme