When someone dies, there are a number of decisions and arrangements to be made. The Bereavement service is here to support you during this difficult time.

We hope the attached links to our booklet ‘Making Arrangements Following a Bereavement’ is of some help to you. The booklet had been prepared to offer practical advice and guidance, and to help you deal with the decisions and arrangements that need to be made during the early days of bereavement. 

To find out how you can collect the Medical Certificate of Cause of Death, please contact the Bereavement Office for the appropriate site on:

  • Basingstoke and North Hampshire Hospital: 01256 314777
  • Royal Hampshire County Hospital: 01962 824648

The office is open Monday to Friday. Sometimes this will be an answerphone, but please do leave a message. 

In order to avoid an unnecessary journey or delay we do ask you not to come to the office until we have made an appointment with you.

Bereavement support - helpful contacts

CRUSE Bereavement Care - Tel: 0808 808 1677        

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and N.Ireland. Cruse offer support, advice and information to children, young people and adults.

www.cruse.org.uk/                                     email:  helpline@cruse.org.uk


The Samaritans - Tel: 116 123

Provides a 24 hour day telephone helpline; if you need someone to talk to, Samaritans listen.

www.samaritans.org                                  email:  jo@samaritans.org


Child Bereavement UK - Tel: 0800 02 888 40

Provides specialised support and information to all those affected when a child dies or is bereaved.

www.childbereavementuk.org  email:  support@childbereavementuk.org


Winston’s Wish  - Tel: 0808 802 0021

An organisation helping bereaved children and young people rebuild their live after a family death.  Online chat is available at certain times.

www.winstonswish.org.uk                        email: ask@winstonswish.org


Age UK  - Tel: 0800 678 1602

Provides information, advice and support to people in later life.

www.ageuk.org.uk                                      Online contact form via website.


The WAY Foundation (Widowed and Young)        

Provides online support network for those under 50 who have been widowed.

www.wayfoundation.org.uk                     Online contact form via website.


The Silver Line  - Tel:  0800 470 8090

A free confidential telephone service for people aged 55 and older, offering information, advice and friendship and links to local groups and services.

www.thesilverline.org.uk                          email info@thesilverline.org.uk


The Switchboard (LGBT+) - Tel: 0300 330 0630

Switchboard provides a one-stop listening service for LGBT+ people on the phone and email.

www.switchboard.lgbt/             email chris@switchboard.lgbt    Online contact form via website


Sudden - Tel:  0800 121 6510

Supporting people after sudden death, including COVID19

http://www.suddendeath.org/                suddenhelpline@brake.org.uk .