Waiting Well is a way for us to keep in touch with you after your GP has referred you to our hospitals. It helps us let you know that we have received your referral and that you are on the right waiting list.
Once your referral is recorded, we may send you messages through the NHS App and/or Patient Hub. These messages can confirm that your referral has been received and may provide helpful information while you wait.
We hope that receiving updates and helpful information will reduce uncertainty and help you feel more supported while you wait.
What doesn't Waiting Well do?
- Waiting Well does not book or change appointments. You will still receive your appointment details through the usual hospital booking process.
- Waiting Well does not replace medical advice from a healthcare professional; it provides information and support only. It does not replace clinical assessment, diagnosis, treatment or advice from a healthcare professional.
- Waiting Well does not book or change appointments. You will still receive your appointment details through the usual hospital booking process.
