Due to COVID-19, all open repairs clinics across all sites have been suspended for the foreseeable future. There are various options available if you have a problem with your hearing aid.
Call us on 01962 824437 and we can arrange something for you.
There are drop-boxes for faulty hearing aids available at
Faulty hearing aids can be placed in here packaged up and clearly labelled with your personal details, details of the fault and how you want the hearing aid returned to you.
Please click here for more information
This service is for vulnerable people who don't have access to support from families, friends or local community and who need urgent assistance with practical issues.
If you are deaf, you can contact the council by emailing: email@example.com
or by texting 07507 309322
Please click here to view this information - (video with sign language)
Audiology is the healthcare science profession that provides services for people with problems with their hearing or balance. We carry out hearing tests, provide advice about Tinnitus management, fit NHS hearing aids to adults and children, carry out diagnostic tests of Hearing and Balance function and provide Rehabilitation programmes for patients diagnosed with a Balance dysfunction.
Audiology is closely linked to the department of Ear, Nose and Throat surgery (ENT). We carry out hearing tests on patients attending ENT outpatient clinics and provide further tests of hearing and balance for ENT patients referred by the ENT Consultant.
01962 824437 (9am-1230pm and 1.30pm-4pm)
Please note: We do receive a very high volume of calls each day – If you are unable to get through to us, and you have access to email, please email us and we will get back to you as soon as possible.
Mr Graham Brickley
Click here for patient information leaflets
Winchester Hard of Hearing Group run by Norman Alexander
Tel: 01962 865584
Eastleigh Hard of Hearing Group run by Mrs Dot Tuck
Tel: 023 8019 7536
Romsey Hard of Hearing Group run by Mrs Ann Gale
c/o The Appletree Centre, Princes Road, Romsey
Andover Hard of Hearing Club run by Chris Read and Brian Orchard
Chris Read - Tel: 02380 766138, Email: firstname.lastname@example.org
Brian Orchard – Tel: 01264 362485, Email: email@example.com
Alton All Saints Hard of Hearing Group run by Kate Dando
Tel: 01420 83514
How to change the battery
How to turn your hearing aid on and off
How to insert and remove your earmould and hearing aid
How to insert and remove your thin tube and hearing
How to retube your earmould
How to replace your thin tube fitting
How to clean your thin tube fitting
How to clean your earmould
Please click here for more information on repairs clinics