You can use the following contact details to get in touch with us regarding our services, appointments or for general enquiries about our sites:
- Andover War Memorial Hospital: 01962 863 535
- Basingstoke and North Hampshire Hospital: 01256 473 202
- Royal Hampshire County Hospital: 01962 863 535
For more detailed contact information on individual wards please click here for an A-Z of our services.
The communications team at Hampshire Hospitals NHS Foundation Trust handles all media enquiries for the Trust. For all other enquiries please contact the department you require directly.
To contact our media team:
Telephone: 01256 313062 (8.30am-5.00pm, Monday-Friday)
Out of hours: call 01256 473202 and ask to speak to the on call press officer.
All media enquiries including requests for interviews, photographs and filming must be made through the team on 01256 313062 and consent forms should be completed where necessary (when any member or staff or a patient is filmed or photographed). If you carry out any filming or photography without permission, our security team will request that you leave the site.
The communications team work with the media to keep people informed about the work of Hampshire Hospitals NHS Foundation Trust, respond to enquiries and keep patients, staff and the local community informed in the event of a major incident.
We respect the need for confidentiality for patients and will not provide any information about a patient unless we are given permission from the individual or their next of kin, for example if the media ask for a condition check following an incident. All requests for interviews or photographs must be made through the communications team.
Members of the public who are involved in photography/ filming/ interviews to promote the work of HHFT will be asked to sign a consent form, and can withdraw their consent at any time in line with GDPR regulations.
HHFT staff and partners who are involved in photography/ filming/ interviews to promote the work of HHFT will be asked for their express permission in advance, and be given a flyer with further information. The full details of this privacy notice is below:
Staff privacy notice
Thank you for taking part in an interview/ photography/ filming today.
As will have been discussed with you, this is being used to publicise our services and celebrate the great things happening here at HHFT. This may include internal (i.e. staff Facebook) and external (public website) communications and be physical or digital. If you have any questions please email firstname.lastname@example.org.
Your name/ quote/ image may be used both now and in the future across print and digital platforms including on our website and social media, bedside media units, printed publications, in the media, posters and leaflets. If you were filmed or interview by a third party (i.e. the BBC or ITV) they will own the content rather than the trust. They are also responsible for its use/ broadcast.
If at any time you wish to withdraw your consent and/ or no longer want to be featured in HHFT communications, please email email@example.com with the subject “Withdrawal of consent”. Please include a clear description of the activity you were part of and when it took place – you do not need to explain why you wish to withdraw consent. We will immediately remove your interview/ image from all HHFT sites and channels (such as HHFT twitter) that we control. However, we will not be able to do so for channels or sites we do not control or if the content belongs to a third party.
Thank you again for taking part, it is very much appreciated.
Should a major incident occur the trust has a contingency plan that includes arrangements for keeping the media, staff and patients informed. A dedicated media area will be established at either Andover War Memorial Hospital, Basingstoke and North Hampshire Hospital or Royal Hampshire County Hospital, and media will be informed where this is. The communications team will give regular updates on the situation. We will manage requests and opportunities for photographs, filming and interview requests.
The membership office sits with the communications team who co-ordinate all membership activity including regular updates and events for members and ensuring the membership database is representative of the local population the Trust cares for. To contact the membership office email firstname.lastname@example.org, telephone 01256 852615 or fill in our membership form online to become a member.