Maternity Services

Labour line 0300 123 9001 (24hrs)

Women with a POSITIVE COVID-19 test

If you have a COVID-19 (coronavirus) positive swab result from a test you have had anywhere other than Hampshire Hospitals, (while you are under our maternity care) we need to know the result as soon as possible so that we can plan your care appropriately.

This will also mean we can ensure that you receive any up to date advice and support that you may require.

Following a positive result, please telephone:


  • For Winchester and Andover: 01962 863535 and ask for bleep number 3007
  • For Basingstoke: 01256 473202and ask for bleep number 1197

If you are booked with the Blossom or Bloom teams please call 07467 68839.


Please click on the links below for information relating to each hospital:


We want you to have information to help you to make choices about where you have your baby and what support you have before and after your baby is born.

The below websites will go through your choices, and give you space to record decisions about your care and choice of birthplace.
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Think you are in labour?

24 Hour Labour Line

A Labour Line midwife will take your history and discuss your birthing plan with you. They will make arrangements with you for your birth and ongoing care.

0300 123 9001

Wherever you plan to give birth the midwife on the Labour Line will be your first point of contact.

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The Friends and Family Test

We value your feedback, and want to make our services as good as possible for you. That’s why we’ll be asking you the following simple question regarding your use of our Maternity Services:

How likely are you to recommend our maternity services to friends and family if they needed similar care or treatment?

We will ask you to rate and comment on your experience by completing our paper survey. Your feedback is anonymous and will be used to improve our service. It is free to respond.

Hampshire Hospitals NHS Foundation Trust works in partnership with Envoy Messenger to deliver this service. If you do not wish to participate you can simply reply ‘STOP’ when you receive the message. We will not send you any further texts.

If you have not provided us with a telephone number, you can still complete a Friends and Family Test survey card when leaving the department and post it into the confidential feedback box.

For more informa on on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily or contact the Trust’s Customer Care Team on 01256 486766.

NHS Maternity Services Survey 2020

This Trust will soon be carrying out a survey to find out what women who have recently given birth think about their experiences of antenatal care, childbirth and postnatal care. This is part of a national programme to improve patients’ experiences of maternity care. 

Women aged 16 years and over who have recently given birth under the care of one of our hospitals (Basingstoke and North Hampshire Hospital or the Royal Hampshire County Hospital), Hampshire Hospitals maternity centre at Andover War Memorial Hospital or at home, may receive a questionnaire by post asking about their experiences. 

They will be asked about various aspects of their antenatal care, labour and postnatal care, feeding and care at home. An external survey contractor, Picker Institute Europe, is administering the survey on behalf of the CQC so that people’s responses are anonymous.

Obtaining feedback from women who use our maternity services and taking account of their views is really important for bringing about improvements in the care we provide and understanding what really matters to women. We will work with our staff and patients to use the feedback from this survey to help improve experiences of the care we provide.

Taking part in the survey is voluntary and people’s responses are anonymous. The results of the survey will be presented in a form that does not allow any individual’s answers to be identified. If you are selected to take part your contact details will be used by researchers to post a questionnaire to your home address to carry out the survey. 

If you do not wish to take part, or have any questions about the survey please contact our customer care team on 01256 486766 or customercare@hhft.nhs.uk.

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