Maternity Services OLD

Labour line 0300 123 9001 (24hrs)

COVID-19 - Our latest updates

As of Saturday 18 December 2021, our guidance has changed. Here you can view our latest updates regarding COVID-19 including testing and visitor guidance.

COVID-19 - Isolating at home

Read more about staying safe whilst isolating at home if you have suspected COVID-19.

Are you newly pregnant?

There is a new way for you to register for maternity care at Hampshire Hospitals NHS Foundation Trust. Please click here for further information

What to do if you are pregnant and experience bleeding?

If you are less than 16 weeks with vaginal bleeding/pain/any other pregnancy issues you should contact your GP who may refer you to the Early Pregnancy Antenatal Unit (EPAU) if appropriate. If out of hours you should call 111 or access the Emergency Department.

Your GP must refer you to the Early Pregnancy and Antenatal Unit (EPAU) so an appointment can be made for you. The EPAU Team do not provide a drop in service.

Pregnancy and COVID-19 Vaccine

Read more about the COVID-19 vaccine during pregnancy

Women with a POSITIVE COVID-19 test

If you have a COVID-19 (coronavirus) positive swab result from a test you have had anywhere other than Hampshire Hospitals, (while you are under our maternity care) we need to know the result as soon as possible so that we can plan your care appropriately.

This will also mean we can ensure that you receive any up to date advice and support that you may require.

Following a positive result, please telephone:

For Winchester and Andover: 01962 863535 and ask for bleep number 3007
For Basingstoke: 01256 473202and ask for bleep number 1197

If you are booked with the Blossom or Bloom teams please call 077212 44423.

COVID-19 (coronavirus): Advice for pregnant women, new parents and their families

Please click on the links below for information relating to each hospital:

Andover War Memorial Hospital

Royal Hampshire County Hospital

Basingstoke and North Hampshire Hospital

The Wessex Healthier Together website provides advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals across the local area. You’ll find information and advice (which can be translated in many languages) on many subjects including:

Getting ready for pregnancy – advice to maximise your health before you become pregnant
Pregnancy – antenatal care, screening and concerns
Preparing for birth – where to give birth, vaginal births and caesarean sections, pain relief options
Caring for your baby in the postnatal period – infant feeding
Recovering from birth – your mental and physical wellbeing
Caring for children from birth to 18 years old

And much more! The advice from this website is endorsed by the maternity service at Hampshire Hospitals in Andover, Basingstoke and Winchester.

Think you are in labour?

24 Hour Labour Line

A Labour Line midwife will take your history and discuss your birthing plan with you. They will make arrangements with you for your birth and ongoing care.

0300 123 9001

Wherever you plan to give birth the midwife on the Labour Line will be your first point of contact.

We value your feedback, and want to make our services as good as possible for you. That’s why we’ll be asking you the following simple question regarding your use of our Maternity Services:

How likely are you to recommend our maternity services to friends and family if they needed similar care or treatment?

We will ask you to rate and comment on your experience by completing our paper survey. Your feedback is anonymous and will be used to improve our service. It is free to respond.

Hampshire Hospitals NHS Foundation Trust works in partnership with Envoy Messenger to deliver this service. If you do not wish to participate you can simply reply ‘STOP’ when you receive the message. We will not send you any further texts.

If you have not provided us with a telephone number, you can still complete a Friends and Family Test survey card when leaving the department and post it into the confidential feedback box.

For more informa on on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily or contact the Trust’s Customer Care Team on 01256 486766.

We are carrying out a survey between April and August 2022 to look at the experiences of women who have recently given birth think about their experiences of antenatal care, childbirth and postnatal care. This will include young mother’s aged 16 and 17. This survey is part of a national programme to improve experiences of maternity care.

Your feedback matters and is important to us. We will use the survey results and feedback to understand the experience of the maternity care we provide so that we can make improvements for all new mother’s and babies.

If you are invited to take part, the trust will pass on your contact details (name, mobile telephone number and postal address) so researchers can get in touch with you in a few months’ time about the survey.

The survey is being carried out by an independent survey contractor, Picker Institute Europe on behalf of the Trust, the Care Quality Commission and the survey co-ordination centre at Ipsos MORI.

Taking part in the survey is voluntary and all answers are confidential. The results of the survey will be presented in a form that does not allow any individual’s answers to be identified.

If you do not wish to take part, or have any questions about the survey please contact our customer care team on 01256 486766 or via email customercare@hhft.nhs.uk

Click here to find out more about how we use your information.