Phlebotomy (Blood Tests)

Alert

PLEASE arrive a couple of minutes before your appointment to avoid crowding in the waiting area. Please DO NOT arrive too early for your appointment - Thank you

The phlebotomy service at Hampshire Hospitals on all sites will be changing to an appointment only service from Monday 23 March until further notice.  Appointment capacity has been increased as has the resource to answer calls and book appointments.

The Trust is currently restricting patient and visitor access and would ask that, where possible, patients attend for their appointment unaccompanied.  Where this is not possible only one person should attend with the patient and children should not be brought on site

Further information on booking your blood test can be found below and information regarding the visitor restriction is available here

To book a blood test appointment at any of our hospitals: 

Call 01256 314751 and choose option 1.

Lines open Monday to Friday 9am-4.30pm.

Please note that if you are able to call in the afternoon, lines are often less busy and you may have a shorter wait. 

We also offer a call back facility so you do not have to wait on the line when we have lots of callers.


Appointments at GP surgeries

To make services more convenient for patients, Hampshire Hospitals NHS Foundation Trust is providing a blood taking (blood test) service at several GP surgeries in Basingstoke.  All clinics are by appointment and available to the patients of that particular GP surgery. 

Please contact your GP surgery to book an appointment.

Details of the participating GP surgeries and the times of the clinics below:

 

Andover GP's

  Monday Tuesday Wednesday Thursday Friday
St Mary's Surgery 8am-12pm        
Charlton Hill Surgery    8am-12pm      

Basingstoke GPs

  Monday Tuesday Wednesday Thursday Friday
Beggarwood Surgery 8.30am - 12.30pm   8.30am - 12.30pm    
Rooksdown Practice 8.30am - 12.30pm       8.30am - 12.30pm
Hackwood Surgery   8.30am- 12.30pm      
Old Basing Health Centre     8.30am - 12.30pm   8.30am - 12.30pm

 

Winchester GP's

  Monday Tuesday Wednesday Thursday Friday
St Paul's Surgery   8am-12pm 8am - 12pm    
The Friarsgate Practice 2pm -6pm 8.15am - 12.15pm 8.15am-12.15pm 1.30pm - 4.30pm 1pm - 5pm
Badgers Farm Practice       8.30am - 12pm  
St Clements Practice 11am-2pm 8am-12pm 2pm-6pm   8am-12pm

 

Appointments at our hospitals

To book an appointment please call 01256 314751

Lines open Monday- Friday 9am - 4.30pm

 

Andover War Memorial Hospital

Appointments:

  • Monday - Friday, 8am - 3.50pm
  • Saturday, 8.10am - 9.45am

Basingstoke and North Hampshire Hospital

Appointments: 

  • Monday - Friday, 8am - 3.50pm

Royal Hampshire County Hospital

Appointments:

  • Monday - Friday, 8am - 3.50pm
  • Saturday, 8am - 10am

Walk-in services at our hospitals

Please note that the walk-in service at our hospitals is currently unavailable. We continue to offer an appointment service.  Please call 01256 314751 to book your appointment. 

 

 

Information for children

Children 

Andover and Winchester

14 and under - Please call us to make a double appointment, so that we can spend more time with them. 

3 and under - We have a specialist children's unit called Sophies Place - please contact them for details - 01962 824223.

Basingstoke

14 and under - We have a specialist children's unit called Charlie's Day Unit (CDU) - please contact them for details - 01256 314742

Frequently Asked Questions

Is it safe to come into the hospital?

The Trust have made every effort to ensure that our patients are safe when they visit the hospital.

Is it in the same place as usual?

Yes, please make sure you arrive only a couple of minutes before your appointmant to avoid crowding in the department.

What is the procedure now regarding blood tests?

We have moved to appointment only. Please arrive in the phlebotomy clinic a couple of minutes before your appointment to avoid crowding in the department. You will be called through by name.

Is there anything I need to do differently?

Yes. Please make an appointment by phone and make sure you only arrive a couple of minutes before your appointmant to avoid crowding in the department.

What are we doing differently to shield patients?

The Trust have moved the phlebotomy service to appointment only, Please call 01256 314751 to make your appointment. Our phlebotomists will be wearing the appropriate PPE according to the Government guidelines.

I am on the vulnerable patient list, should I still come in?

Please contact your GP or consultant for further clarification.

Will the waiting area be busy?

No, as we have moved to appointment only, there will be very few patients in the waiting area.

Will the phlebotomist be wearing a mask?

Yes. Our phlebotomists will be wearing appropriate PPE, according to Government guidelines.

Do I need to wear a mask and gloves?

It is your choice if you wish to wear a mask or gloves.

Will you provide me with PPE?

Individuals should source thier own PPE, should they choose to wear it.

How long will I have to queue?

Please arrive at the phlebotomy clinic a couple of minutes before your appointment to avoid crowding in the department. You will be called through by name.

How easy is it to park?

We are currently seeing less cars in the car park.

Do I need to phone when outside to alert staff that I am here for my appointment?

No, you can come into the department. Please make sure you arrive only a couple of minutes before your appointment to avoid crowding in the department.

How long is it going to be appointments only?

We anticipate we shall be offering appointment only for the foreseeable future.

Do I have to wait in my car?

No. You can come into the department, but please make sure you arrive only a couple of minutes before your appointment to avoid crowding in the department.

Will you phone me when it's time to come into the department (from my car)?

No. You can come into the department, but please make sure you arrive only a couple of minutes before your appointment to avoid crowding in the department.

Will I get a reminder for my appointment?

No, our department does not offer that service. Please either put your appointment details into your phone or on your calendar.

Can I accompany my husband/wife/child to their appointment ( or can I bring them in and wait in the waiting room?)

If you need support at your appointment, please bring one other person with you.


Family and friends

Please ask your family and friends to wait in the patient waiting area whilst you are having your blood samples taken in the treatment room. If you need to be accompanied, please let the phlebotomist know.

Special needs

Please call us to make an appointment and let us know if there are any special needs for yourself or the patient.

01256 314751 option 1

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