Hampshire Hospitals NHS Foundation Trust offers services in emergency departments 24 hours a day 365 days a year.
We provide broad spectrum of services including medical emergencies, trauma and surgical presentations both in adults and children.
Our Basingstoke site provides interventional cardiology. Our Winchester site includes stroke centre.
Your NHS is providing a new and more convenient way for you to access urgent care in North and Mid Hampshire.
If you need medical help and it is not a life-threatening emergency, contact NHS 111 First - they can book you a time slot at one of our two emergency departments in Basingstoke and Winchester, if you need one.
Your advisor can also direct you to a more appropriate NHS service depending on your needs, such as:
Contacting NHS 111 First will help us to maintain social distancing and ensure that you receive the right care in the right place, in a more timely way.
If you or someone you know is experiencing a medical emergency, you can still attend the Emergency Department or call 999.
Keep the Emergency Departments free for emergencies
Our emergency departments are open for serious and life-threatening conditions. If you or someone you know is experiencing a medical emergency you/they can still attend our ED or please dial 999.
Medical emergencies can include:
If you have a minor illness, contact your GP or seek advice at your local pharmacy. If you are not sure, contact NHS 111.
How to get here:
Basingstoke and North Hampshire Hospital
All travel information for this site can be found here.
Royal Hampshire County Hospital
All travel information for this site can be found here.
What to expect?
When you come to the emergency department you will met by one of our nurses who will make a brief assessment of your complaint and you will be asked to book in.
If you attend with a minor condition, your waiting is expected to be longer as patients are seen in order of clinical priority.
Where to eat?
Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital each have a resturant, Costa Coffee and various vending machines that can be found in different locations across the sites. Opening times and more details can be found here.
Chaplaincy
Our chaplaincy team are avaliable to support patients, families and visitors - contact details and location can be found here.
5th metacarpal fracture (hand)
5th metatarsal fracture (foot)
Abdominal pain in children (Wessex Healthier Together)
AC (acromioclavicular) joint injury
Alternative healthcare providers
Assess your own fitness to drive after an injury
Back injury exercise programme
Bronchiolitis in children (Wessex Healthier Together)
Burns in children (Wessex Healthier Together)
Cellulitis in children (Wessex Healthier Together)
Clavicle fractures (broken collarbones) in children (Wessex Healthier Together)
Conjunctivitis in children (Wessex Healthier Together)
Croup in children (Wessex Healthier Together)
Crying babies (Wessex Healthier Together)
Diarrhoea and vomiting in children (Wessex Healthier Together)
Distal radius buckle fracture in children (Wessex Healthier Together)
Earache (otitis media) in children (Wessex Healthier Together)
Elbow injury exercise programme
Febrile convulsions (seizures) in children (Wessex Healthier Together)
Fevers in children (Wessex Healthier Together)
Fits (seizures) in children (Wessex Healthier Together)
Fractured clavicle (broken collarbone) in adults
Going home after having sedation (adult)
Head injuries in children (Wessex Healthier Together)
Head injury discharge advice for people over 12 years
High intensity use (HIU) service
How to apply your eye drops or ointment
How to use frames and supports
Knee injury exercise programme
Limping in children (Wessex Healthier Together)
Looking after your plaster cast at home
Lymphadenopathy in children (Wessex Healthier Together)
Neck injury exercise programme
Neighbour strapping (injured fingers and toes)
Pain relief advice for children
Parents of children seen in the emergency department
Preventing blood clots during your hospital stay
Quadriceps injury exercise programme
Reducing your risk of developing a blood clot in a lower leg splint or cast
Rhinosinusitis (persistent runny nose) in children (Wessex Healthier Together)
Shoulder injury exercise programme
Sports concussion - return to play guidelines
Suspected scaphoid fracture (broken wrist)
Swimming ear (otitis externa) in children
Taking your child home after sedation
Urinary tract stones: information for patients discharged home from ED (emergency department)
Wrist and hand injury exercise programme
Your admission to the acute assessment unit (AAU), Basingstoke
Your admission to the ambulatory emergency care (AEC) unit, Winchester
Your appointment at the same day emergency care (SDEC) unit, Winchester
5th metacarpal (hand) fracture
Alternative healthcare providers
Assess your own fitness to drive after an injury
Back injury exercise programme
Elbow injury exercise programme
Going home after having sedation (adults)
Head injury discharge advice for people over 12 years
High intensity use (HIU) service
How to apply your eye drops or ointment
How to use frames and supports
Knee injury exercise programme
Looking after your plaster cast at home
Minor ankle fracture discharge advice
Neck injury exercise programme
Neighbour strapping (injured fingers and toes)
Preventing blood clots during your hospital stay
Quadriceps injury exercise programme
Reducing your risk of developing a blood clot in a lower leg splint or cast
Shoulder injury exercise programme
Sports concussion - return to play guidelines
Taking your child home after sedation
Urinary tract stones: information for patients discharged home from ED (emergency department)
Wrist and hand injury exercise programme
Your admission to the acute assessment unit (AAU), Basingstoke
Your admission to the ambulatory emergency care (AEC) unit, Winchester
Your appointment at the same day emergency care (SDEC) unit, Winchester
Health A-Z (medical conditions, symptoms and treatments)
Career Development
Our 2 sites are training sites for the emergency department (ED), Basingstoke is for advanced clinical practice (ACP), ACCS & HSTs. Winchester is for ACPs.
We run a 4-year local training program that helps ED middle grades to apply for CESR certificate to be ED consultants. - click here for more information
We support the Medical Training Initiative (MTI) program of the Royal College of EM (RCEM). - click here for more information
Educators
We have 12 RCEM Examiners in our consultant team. 
We have over 20 life support instructors in our team.
We have 5 Clinical Educators for doctors & 2 for nurses in our E.Ds.
Awards
RCEM learning environment of the year 2019
HHFT team of the year award 2022 and 2021
Wessex Training site of the year 2022 and 2021
Training
We have 5 regular speakers in national & international conferences in our team.
We run regular teaching for consultants, registrars, SHOs & nurses, with an open access to all team members to attend any teaching session they like. We also run regular MDT simulations
We run 6 different local EM courses regularly 
We have a very dynamic team with multiple different special interests & sub-specialities, like Pre-hospital EM, Paediatric EM, Emergency Cardiology, Critical Care Medicine, Imaging/USS in ED, Medical Education, Medical leadership & Management, Quality Improvement & research in ED.
Educational events:
HHFT ED team was the first in Wessex to organise & run the "WREMTA training" online for all Wessex EM
trainees, in 2020.
ED Team had organised an internal educational training day for the ED registrars called "Let's get it right first time" with speakers from HHFT, University hospitals Dorset, USA & Egypt, July 2022.
Social events & fund raising activities:
ED team organised a walk between the trust 3 sites for fund raising to buy resuscitation room equipment
The ED team organises regular social gathering outside the hospital to improve the wellbeing of the team.
Other awards:
On 30 November 2022, Wessex Emergency Medicine Innovation & Excellence Awards regional meeting was held. HHFT ED had a significant nomination presence in ALL categories & the HHFT a
wards winners this year are:
