Emergency Department

Hampshire Hospitals NHS Foundation Trust offers services in emergency departments 24 hours a day 365 days a year.

We provide broad spectrum of services including medical emergencies, trauma and surgical presentations both in adults and children. 

Our Basingstoke site provides interventional cardiology. Our Winchester site includes stroke centre. 

Your NHS is providing a new and more convenient way for you to access urgent care in North and Mid Hampshire.

If you need medical help and it is not a life-threatening emergency, contact NHS 111 First - they can book you a time slot at one of our two emergency departments in Basingstoke and Winchester, if you need one.

Your advisor can also direct you to a more appropriate NHS service depending on your needs, such as: 

Contacting NHS 111 First will help us to maintain social distancing and ensure that you receive the right care in the right place, in a more timely way. 

If you or someone you know is experiencing a medical emergency, you can still attend the Emergency Department or call 999. 

 

Keep the Emergency Departments free for emergencies

Our emergency departments are open for serious and life-threatening conditions. If you or someone you know is experiencing a medical emergency you/they can still attend our ED or please dial 999.

Medical emergencies can include:

If you have a minor illness, contact your GP or seek advice at your local pharmacy. If you are not sure, contact NHS 111.

How to get here:

Basingstoke and North Hampshire Hospital

All travel information for this site can be found here.

Royal Hampshire County Hospital 

All travel information for this site can be found here.

What to expect?

When you come to the emergency department you will met by one of our nurses who will make a brief assessment of your complaint and you will be asked to book in.

If you attend with a minor condition, your waiting is expected to be longer as patients are seen in order of clinical priority.

Where to eat?

Basingstoke and North Hampshire Hospital and Royal Hampshire County Hospital each have a resturant, Costa Coffee and various vending machines that can be found in different locations across the sites. Opening times and more details can be found here.

Chaplaincy

Our chaplaincy team are avaliable to support patients, families and visitors - contact details and location can be found here. 

5th metacarpal fracture (hand)

5th metatarsal fracture (foot)

Abdominal pain in adults

Abdominal pain in children (Wessex Healthier Together)

AC (acromioclavicular) joint injury

Acute back pain

Alternative healthcare providers

Animal and human bites

Ankle injury 

Application of an arm sling

Assess your own fitness to drive after an injury

Asthma in children

Back injury exercise programme

Big toe fracture

Bleeding in early pregnancy

Bronchiolitis in children (Wessex Healthier Together)

Burns in children (Wessex Healthier Together)

Cellulitis in adults

Cellulitis in children (Wessex Healthier Together)

Chest injury

Clavicle fractures (broken collarbones) in children (Wessex Healthier Together)

Conjunctivitis in adults

Conjunctivitis in children (Wessex Healthier Together)

Corneal abrasion 

Croup in children (Wessex Healthier Together)

Crying babies (Wessex Healthier Together)

Diarrhoea and vomiting in children (Wessex Healthier Together)

Dislocated shoulder

Distal radius buckle fracture in children (Wessex Healthier Together)

Earache (otitis media) in children (Wessex Healthier Together)

Elbow injury exercise programme

Emergency dental service

Febrile convulsions (seizures) in children (Wessex Healthier Together)

Fevers in children (Wessex Healthier Together)

First fit 

Fits (seizures) in children (Wessex Healthier Together)

Fractured clavicle (broken collarbone) in adults

Going home after having sedation (adult)

Gout

Hamstring injury

Head injuries in children (Wessex Healthier Together)

Head injury discharge advice for people over 12 years

High intensity use (HIU) service

Hip injury exercise programme

How to apply a high arm sling

How to apply your eye drops or ointment

How to use frames and supports

It's okay to not be okay 

Knee injury exercise programme

Limping in children (Wessex Healthier Together)

Looking after your plaster cast at home

Lymphadenopathy in children (Wessex Healthier Together) 

Mallet finger

Minor ankle fracture advice

Neck injury exercise programme

Neighbour strapping (injured fingers and toes)

Nosebleeds (epistaxis)

Pain relief advice for adults

Pain relief advice for children

Parents of children seen in the emergency department

Pre-tibial lacerations

Pulled elbow in children 

Quadriceps injury exercise programme

Radial head fracture

Reducing your risk of developing a blood clot in a lower leg splint or cast

Rhinosinusitis (persistent runny nose) in children (Wessex Healthier Together)

Sciatica exercise programme

Sepsis in adults

Sexual health services

Shoulder injury exercise programme

Soft tissue injury

Sports concussion - return to play guidelines

Suspected broken nose

Suspected scaphoid fracture (broken wrist)

Swimming ear (otitis externa) in children

Taking your child home after sedation

Tick bites and Lyme disease

Trauma triage clinic

Urinary tract stones: information for patients discharged home from ED (emergency department) 

Using a collar and cuff sling

Using crutches

Wound closure

Wrist and hand injury exercise programme

Your admission to the acute assessment unit (AAU), Basingstoke

Your admission to the ambulatory emergency care (AEC) unit, Winchester

Your appointment at the same day emergency care (SDEC) unit, Winchester

Your child's pulled elbow injury

5th metacarpal (hand) fracture

Abdominal pain

Acute back pain

Alternative healthcare providers

Ankle injury

Application of an arm sling

Assess your own fitness to drive after an injury

Back injury exercise programme

Bleeding in early pregnancy

Cellulitis in adults

Chest injury

Conjunctivitis in adults

Corneal abrasion

Dislocated shoulder

Elbow injury exercise programme

Emergency dental service

First fit

Fractured clavicle

Going home after having sedation (adults)

Gout

Hamstring injury

Head injury discharge advice for people over 12 years

High intensity use (HIU) service

Hip injury exercise programme

How to apply a high arm sling

How to apply your eye drops or ointment

How to use frames and supports

How to use walking sticks

It's okay to not be okay 

Knee injury exercise programme

Looking after your plaster cast at home

Mallet finger

Minor ankle fracture discharge advice

Neck injury exercise programme

Neighbour strapping (injured fingers and toes)

Nosebleeds (epistaxis)

Pain relief advice for adults

Pre-tibial lacerations

Quadriceps injury exercise programme

Radial head fracture

Reducing your risk of developing a blood clot in a lower leg splint or cast

Sciatica exercise programme

Sepsis in adults

Sexual health services

Shoulder injury exercise programme

Soft tissue injury

Sports concussion - return to play guidelines

Suspected broken nose

Suspected scaphoid fracture

Taking your child home after sedation

Tick bites and Lyme disease

Trauma triage clinic

Urinary tract stones: information for patients discharged home from ED (emergency department) 

Using a collar and cuff sling

Using crutches

Wound closure

Wrist and hand injury exercise programme

Your admission to the acute assessment unit (AAU), Basingstoke

Your admission to the ambulatory emergency care (AEC) unit, Winchester

Your appointment at the same day emergency care (SDEC) unit, Winchester

Your child's pulled elbow injury

Career Development

Our 2 sites are training sites for the emergency department (ED), Basingstoke is for advanced clinical practice (ACP), ACCS & HSTs. Winchester is for ACPs.

We run a 4-year local training program that helps ED middle grades to apply for CESR certificate to be ED consultants. - click here for more information

We support the Medical Training Initiative (MTI) program of the Royal College of EM (RCEM). click here for more information

Educators

We have 12 RCEM Examiners in our consultant team.  Registrar ready course.JPG

We have over 20 life support instructors in our team.

We have 5 Clinical Educators for doctors & 2 for nurses in our E.Ds.

 

Awards

RCEM learning environment of the year 2019RCEM Learning environment of the year 2019.jpeg

HHFT team of the year award 2022 and 2021

Wessex Training site of the year 2022 and 2021

Wessex training site of the year 2021.jpg

 

 

 

Training

We have 5 regular speakers in national & international conferences in our team.

We run regular teaching for consultants, registrars, SHOs & nurses, with an open access to all team members to attend any teaching session they like. We also run regular MDT simulations

We run 6 different local EM courses regularly Simulation training in resus by a clinical educator.jpg

We have a very dynamic team with multiple different special interests & sub-specialities, like Pre-hospital EM, Paediatric EM, Emergency Cardiology, Critical Care Medicine, Imaging/USS in ED, Medical Education, Medical leadership & Management, Quality Improvement & research in ED.

Simulation training 4.jpg

Educational events: 

 HHFT ED team was the first in Wessex to organise & run the "WREMTA training" online for all Wessex EMSimulation training 3.jpg trainees, in 2020.  

ED Team had organised an internal educational training day for the ED registrars called "Let's get it right first time" with speakers from HHFT, University hospitals Dorset, USA & Egypt, July 2022.

Simulation training 2.jpg

 

Social events & fund raising activities:

ED team organised a walk between the trust 3 sites for fund raising to buy resuscitation room equipmentWalk between sites for fund raising 1.jpg 

 

 

The ED team organises regular social gathering outside the hospital to improve the wellbeing of the team.Walk between sites for fund raising 2.jpg

 

 

 

 

 

 

 

 

 

 

Other awards:

On 30 November 2022, Wessex Emergency Medicine Innovation & Excellence Awards regional meeting was held. HHFT ED had a significant nomination presence in ALL categories & the HHFT aDr. Thanaa Elfasakhany (Jr. Doctor of the Year 22) - WEM Innovation & Excellence Awards.pngwards winners this year are:

  • Junior Doctor of the Year: Dr. Thanaa Elfasakhany (2nd year in a row!)(pictured right)
  • Middle Grade Doctor of the Year: Dr. Muhammed Abdul Haleem
  • Best 'Oral Presentation of a QIP': Dr. Philippa Wilson
  • Educational Environment of the Year: Hampshire Hospital Emergency Department (2nd year in a row!)(pictured below)

HHFT ED - Learning Environment of the Year award 2022.jpg

Accessibility tools

Return to header