Our ambition

Grounded in our iCARE values, we will create an inclusive and supportive workplace where everyone feels they belong, can be themselves and has the opportunity to thrive. We will embrace the diversity of our workforce and ensure staff feel valued, supported and connected to the difference they make. 

We will build a future-ready workforce with the skills, tools and training needed to deliver safe, compassionate and high-quality care. Modern digital tools will simplify everyday tasks, improve access to information, support better decision-making and reduce duplication.  

By 2031, we will have the people, skills and support needed to deliver modern, high-quality care that fits around people's lives. We will reduce vacancies and reliance on temporary staffing, support staff to confidently use digital technology, and create more time for patient care and improved outcomes. 

Measuring our success

We will measure our success through the experience of our people and our ability to attract, retain and develop a thriving workforce. This includes staff engagement, the extent to which colleagues would recommend Hampshire Hospitals as a place to work, improvements in equality and inclusion, and how consistently we meet the NHS People Promise standards. The full set of measures associated with this ambition can be found here.

 

Objective 4: We will develop a flexible, sustainable, professional workforce

By 2031, Hampshire Hospitals will be a place where people can, and want to, develop, progress and build rewarding careers. Staff will be supported to work flexibly, grow their skills and contribute to high-quality care through multidisciplinary teams aligned to the needs of our communities. With the right people, skills and ways of working in place, we will be able to deliver outstanding care now and in the future.

  • Building a flexible, skilled workforce and strengthening multidisciplinary teams, enabling care to meet the changing needs of patients and communities. 

  • Enabling staff to work more flexibly across hospital, community and neighbourhood settings and developing roles aligned to future models of care.  

  • Improving recruitment, retention and workforce planning, reducing reliance on temporary staffing and creating a more sustainable workforce. 

  • Addressing skills gaps through training, development and innovative workforce solutions. 

  • Supporting staff to work at the top of their licence and use digital tools confidently, increasing the time spent on care that improves patient outcomes. 

  • Strengthening career pathways, succession planning and continuous learning opportunities, making Hampshire Hospitals a place where people want to build their careers and creating a workforce fit for the future. 

 

Objective 5: We will build a digitally confident workforce to enable excellent care 

By 2031, staff will have the tools, information and confidence to work in new and innovative ways, spending less time on administration and more time caring for patients. Information will be shared securely across services, helping teams work together seamlessly and making care more connected and responsive. As a result, patients will find it easier to access support, including through digital services where these improve convenience and experience. 

  • Introducing shared and secure records, automation, virtual and remote working, and tools that can securely capture conversations in real time, reducing duplication, paperwork and manual tasks so staff have more time to focus on patient care. 

  • Supporting staff to confidently use the technology and digital tools they need in their role, with access to inclusive, cyber secure and high-quality information to improve productivity and decision-making. 

  • Horizon scanning for emerging technologies and innovation, ensuring Hampshire Hospitals remains agile and ready for the future. 

  • Enabling more people to use digital services first, where safe and appropriate, including online consultations, remote monitoring and appointment booking. 

  • Empowering our teams to work alongside patients, carers and communities to design digital services, creating solutions that are safe, inclusive, accessible and centred on the needs of the people who use them. 

  • Enabling secure information sharing between teams, services and partner organisations, including community and mental health services, creating more joined-up care, smoother patient journeys and reducing the need for people to repeat their story. 

Objective 6: We will foster an empowering and inclusive culture of learning and improvement 

By 2031, Hampshire Hospitals will have a culture where staff feel trusted, empowered and supported to deliver their best. Continuous improvement, learning, research and innovation will be part of everyday practice, with staff actively shaping how services develop. Our values will be lived across the organisation, creating a fair, inclusive and supportive environment where everyone feels they belong, where racism is actively challenged, and everyone has equitable opportunities to thrive. 

  • Empowering staff to work at the top of their licence and take ownership of improving how we work. 

  • Creating an environment where people feel trusted to make decisions, contribute ideas and lead change, building a culture of ownership, innovation and continuous improvement. 

  • Embedding a culture of safety, learning, research and innovation, using NHS improvement methods, evidence and best practice to improve quality, safety and patient outcomes. 

  • Being an actively anti-racist organisation, tackling workplace inequality and creating a fair, inclusive and supportive environment where all staff feel they belong, are listened to and are valued.

  • Introducing a values and behaviour framework that is actively used to ensure staff can see and feel the values every day.  

  • Supporting staff to challenge poor behaviour and uphold our values, fostering a culture of respect, accountability and psychological safety. 

  • Prioritising the health, wellbeing and support of our staff, helping people thrive at work and deliver their best for patients. 

  • Communicating clearly, consistently and inclusively, ensuring staff feel informed, engaged and connected to the organisation and the local communities they serve.